Shipping & Delivery

At Megan & Paul Sydney, we aim to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery process.

1. Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email containing your tracking details.

2. Delivery Time

The average delivery time is 3–7 business days, depending on your location.
Please note that delivery may take longer during peak periods, holidays, or due to customs inspections and international transit delays.

3. Shipping Method & Origin

All orders are shipped directly from our fulfilment partner in China.
Depending on your country of residence, customs duties or import fees may apply. These costs are the responsibility of the customer.

4. Shipping Costs

Shipping costs are calculated and displayed during checkout.
Rates may vary based on:

  • Destination

  • Weight of the order

  • Selected shipping method

We aim to offer the most reliable and cost-efficient shipping options available.

5. Responsibility During Delivery

  • If the tracking information states that your parcel has been delivered to the address provided, responsibility lies with the customer.

  • Please make sure your shipping address is entered correctly.

  • Any address errors must be reported within 24 hours after placing your order.

6. Contact

For questions regarding shipping or delivery, you can contact us at:
info@meganpaulsydney.com